1. Support the Executive Housekeeper and Housekeeping team overseeing daily departmental operations, ensuring full compliance with Shangri-La Taipei standards,policies, and service excellence.
2. Lead, train, and develop housekeeping team members to elevate service quality,operational efficiency, and professional competencies.
3. Maintain and continuously update the Guest History database, ensuring accuracy,organization, and effective utilization for personalized guest service.
4. Deliver exceptional guest experiences by anticipating needs, responding promptly to requests, and consistently exceeding expectations to achieve the highest level of Customer Delight.
5. Oversee inventory management and procurement planning for housekeeping supplies, ensuring optimal stock levels and uninterrupted operations.
6. Resolve guest concerns in a timely and professional manner, implementing effective solutions to ensure satisfaction and service recovery.
7. Collaborate closely with cross-functional departments to ensure seamless hotel operations and a consistent guest experience.
8. Demonstrate strong communication skills with fluency in both spoken and written English and Chinese.
115年8月15日（六）Team Taipei 挺就業「青年 ✦ 科技 ✦ 未來」AI產業鏈就業博覽會
活動時間：115年8月15日（六）10：30 ～16：00 (請於15:30前入場)
活動地點：圓山花博爭艷館（臺北市中山區玉門街1號）
洽詢電話：02-2338-0277
*****請親洽*****
想要知道更多活動資訊詳情，請於台北就業大補帖官網查詢 https://okwork.gov.taipei