Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.
Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.
Collaborate with Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.
Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.
Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trust technical advisor and proactively identifying integration opportunities and performance improvements.
Exercise independent judgment in diagnosing and resolving complex field issues, coordinating with Engineering, Product, and Sales teams to develop corrective actions and strategic recommendations.
Operate autonomously in dynamic environments, balancing multiple customer engagements, travel schedules, and mission requirements with minimal supervision.
Provide technical training to end users, tailoring materials and delivery methods to customer skill levels and mission requirements.
Utilize advanced problem-solving skills to identify, analyze, and resolve field failures and performance issues.
Lead customer engagement and influence technical decision-making through deep product expertise and communication of competitive advantages.
Document field observations and prepare recommendations that influence product roadmaps and internal support processes.
Contribute to the development of our internal best practices and process improvements for customer support and deployment success.
Perform other related duties of which the above are representative.
Travel up to 75% of the time and work on-site at the customer's location.
115年8月15日（六）Team Taipei 挺就業「青年 ✦ 科技 ✦ 未來」AI產業鏈就業博覽會
活動時間：115年8月15日（六）10：30 ～16：00 (請於15:30前入場)
活動地點：圓山花博爭艷館（臺北市中山區玉門街1號）
洽詢電話：02-2338-0277
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想要知道更多活動資訊詳情，請於台北就業大補帖官網查詢 https://okwork.gov.taipei