• Daily Housekeeping service
• 每日客房清潔服務
• Valet service
• 洗衣服務
• Linen maintenance
• 布巾維護
• Guest Request delivery
• 顧客需求傳送
• Public Area Cleanliness
• 公共區域整潔度
• 遵循IHG規範進行線上課程
• Prioritize arrival rooms
• 優先處理當日預進客房
• Liaise with Front Office for guest and hotel requirements
• 與櫃檯合作以完成房客需求
• Ensure guest valet is processed and delivered in a timely manner
• 及時為房客處理洗衣相關服務
• Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
• 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量)
• Manage all special requests made by guests
• 處理房客需求